|
|
|
If you have a question that is not listed below please feel free to contact Greater Newport Physicians Customer Service Department at 949-574-4575 between the hours of 8:00 a.m. to 4:30 p.m. Monday through Friday.
|
|
|
For a list of all GNP physicians, visit our “Find a Physician” page, or call Greater Newport Physicians (GNP) Customer Service Department at 949-574-4575. Once you have chosen your primary care physician, call your health insurance plan directly to establish your primary care physician.
|
|
|
Call your primary care physician’s office directly.
|
|
|
To be prepared for your first visit with your primary care physician, have all the new patient forms completed and bring them with you, bring a copy of your health insurance plan card, bring all your current medications, and prepare to pay your co-payment for an office visit. Confirm your enrollment with Greater Newport Physicians by contacting your health insurance plan prior to your appointment time.
|
|
|
Certain medical conditions may require that you see a specialist. Your primary care physician will make that determination and will request a referral on your behalf. Once your referral is approved, you will be notified, and you may then call the specialist directly for an appointment.
|
|
|
Yes. Always see your primary care physician first before receiving services from a specialist.
|
|
|
Most referrals are good for 90 days. Call your primary care physician if you need an extension.
|
|
|
If an urgent condition arises during non-business hours, call your primary care physician’s office and leave a message with the answering service. Your call will be returned by your physician or by a qualified healthcare professional. S/he will advise you on your condition, whether you should seek immediate care, or if your condition can wait until regular office hours.
|
|
|
In a life-threatening situation, go directly to the nearest emergency room. Inform the emergency room staff or the treating physician of your health insurance plan, your primary care physician’s name, and that you are a member of Greater Newport Physicians Medical Group. This will help to ensure that your primary care physician will be notified of your emergency room visit.
|
|
|
In a life-threatening situation, go directly to the nearest emergency room. Otherwise, contact your health insurance plan for advice.
|
|
|
Contact the Customer Service Department at Greater Newport Physicians at 949-574-4575, or visit our “Join GNP” page for a list of accepted health insurance plans. You should also check with your health insurance plan to confirm that Greater Newport Physicians is part of your plan’s network.
|
|
|
If you are a new patient, bring your medications with you to your first visit. The physician may approve a refill at that time. If you are not a new patient and have an existing, current prescription, contact your pharmacy. If you have run out of refills, your physician will determine if you need to continue the prescription. If you want a new prescription, you should make an appointment to see your primary care physician.
|
|
|
Yes, you may change your primary care physician by calling your health insurance plan. You should make the change prior to the 15th day of the current month for it to take effect on the first day of the following month. If you wish to change specialists, you should ask your primary care physician for a new referral.
|
|
|
GNP Customer Service staff cannot quote benefit coverage, nor copay information. Please contact your health insurance plan for this information.
|
|
|
Contact your health insurance plan directly for any questions you have concerning services being covered.
|
|
|
Contact your health plan directly for the most accurate and up to date information.
|
|
|
Call your health plan to file an appeal or a grievance.
|
|
|
Greater Newport Physician case managers are licensed nurses who are experienced in assisting a patient through the hospital stay. They will work closely with your hospitalists in order to identify and meet any special needs you may have both during your hospitalization and at the time of your discharge. Your case manager will arrange for after hospital needs that are covered by your health insurance plan such as extended care facilities, home health assistance and medical equipment or other services your physician may order. The case manager will also explain to you what services are covered by your health insurance plan.
|
|
|
HIPAA stands for The Health Insurance Portability and Accountability Act. This act was designed to create a national standard for the protection of individuals’ medical records and other personal health information (PHI).
|
|
|
Advance Healthcare Directives are legal documents that give your family or caretaker direction on how to manage your health care if you become incapable of making your own decisions, or if you want someone else to make those decisions for you now.
|
|
|
All Members have the right to information involving their medical care and treatment, to considerate and respectful care, and to confidentiality and privacy of health information. You may request a Member Handbook from Greater Newport Physician’s Customer Service Department at 949-574-4575 for the entire list of patient’s rights, or go to our “Member Page” for a copy of the Member Handbook.
|
|
|
Yes. You may ask for a copy of your medical records from your primary care physician. You will be required to sign a release of records form prior to receiving your records, and there may be an administrative fee associated with the copying of your records.
|
|
|
|
Provider Log in
|
|
|
Quick View
Popular sections
|
|
|
|
Join GNP
|
To become a GNP member you need to complete 3 easy steps:
1. Join one of the HMOs listed below
2. Request that the HMO enroll you with GNP as your medical group
3. Select a Primary Care Physician associated with GNP
More...
|
|
Hospitals
|
Greater Newport Physicians is proud to provide hospital services at Hoag Memorial Hospital Presbyterian, one of Orange County's finest hospitals. Hoag has served the Orange County community for over 55 years!
More...
|
|
News, Press Releases
|
Welcome to GNP's news and events center. Stay up to date by exploring our latest news and learning more about upcoming community and senior events
More...
|
|
Restaurant Meetings
|
Join us at a Senior HealthPlan Info Session meeting to learn about becoming a member of Greater Newport Physicians through AARP/United Healthcare (Secure Horizons), Blue Shield 65 Plus, or SCAN.
Click here to view Restaurant Meetings & Events
More...
|
|
|